Managing Organisation for Direction and Motivation-myassignmenthelp

Question: Discuss about theManaging Organisation for Direction and Motivation. Answer: Introduction on the importance of leadership: Leadership is a crucial element of the directing function of management in organisations. In whichever place there are a group of people working towards a common goal a certain type of leadership is essential to facilitate the achievement of the goal. The main power of leadership lies in the power of integration of all activities in an organisation. The leader is responsible for the stimulation of the best capabilities in each of his or her subordinates. The leader is basically a person who provides latent energy to perform activities in all of the people working in the organisation. Importance of leadership as a managerial function: The importance of leadership in any sort of group function or activity is extremely obvious to be over emphasized. The important functions of a leader include setting of goals, organising, initiation of action, co-ordination, direction and motivation, link between the management and employees among others. A leader helps in the setting of goals for the better performance in the organisation. The leadership function also involves proper assimilation of the organisational requirements to assign individual abilities with the view to make suitable capabilities with components for the sensitive operation towards the goals. Leadership serves the function of influencing people to think or act differently. Leadership in an organisation is also responsible for the rectification of the imperfectness of formal organisational relationships. Chosen organisation and leader to be interviewed: The industry selected for this particular assignment is the hospitality industry. The chosen hotel is the Park Hyatt Sydney. The name of the manager to be interviewed for this particular interview analysis is Mark Von Arnim, who is the General Manager of the chosen hotel. It is known that he took over the Park Hyatt Sydney hotel in the year 2012. Many consider him to be the leader behind its dramatic transformation. The manager was interviewed with the help of a questionnaire which was an interview questionnaire with open ended interview questions. The questions are based on the chosen practice of leadership which is applicable in the case of his organisation. The interview is helpful for the people gaining an advantage about the different challenges which the manager faces and the problems which are to be looked into and solved. Challenges of the manager in the hospitality industry: There are several problems which the manager has to face in the given industry. The managers need to be friendly and be people whom the employees and the customers can approach. They need to possess excellent communication skills, manage their time in a proper manner, meet the ever changing trends of the hotel industry and much more (Suh, West Shin, 2012). It is seen that the development of technology and offered services on the spot, the consumers all over have begun to expect that there will be a same level of convenience, personalization and efficiency in whichever place they go and every type of facility which is suitable for them. There often arise requirements for long and irregular work timings which are not unheard of in the hospitality industry. It often happens that individuals who are employees of this industry may not be available all round the clock. Therefore it is desirable that the duties are made clear to the people and the managers understand the importance of work hours (Solnet, Kralj Kandampully 2012). Critique and importance of leadership in the hospitality industry: There is huge importance of leadership qualities of managers in the hospitality industry. The economic fluctuations have made hotel accommodations in top hotels a matter of luxury and hence it is all the more essential to have leaders who are capable of bringing their guests to the hotel door. The managers who are capable of exhibiting proper leadership qualities, also have the capability of either making or breaking a particular business. The desirable skills which a manager can possess in the industry comprise of a proper balance between people skills and business skills. People skills include the concept of fair play among employees, respect, problem solving abilities as well as customer relations. A manager can be considered to be successful who is respected by those people who work for him or her. The most important factor in this consideration is whether the particular leader is fair or not. It is desirable that managers distribute responsibilities, avoid any sort of micro-managing, encouraging achievement, thereby creating a place of work which is extremely enjoyable. Another important and desirable skill of managers is their problem solving ability. In case managers have a proper mind, excellent verbal skills and a flare for negotiation, they are considered to be proper problem solvers. There are several problems which might arise any time in the hospitality industry. Customer relations are a very crucial part of the responsibilities of any manager. It is desirable that the customer complaints be addressed fairly for all people concerned. A proper level of honesty and transparent attitude needs to be maintained under all conditions. Business skills are important for the leadership managers in the hospitality industry which cannot be under-estimated. These skills include a proper control of computer technology, bookkeeping processes, business sense and so on. With the advancement of technology, tech-savvy managers are more desirable for the present industry. Business sense is the capability of understanding the business end of the hospitality industry. The risks taken by the managers and the assumptions need to be accurate and in line with the changing nature of the hospitality industry (Li, Sanders Frenkel, 2012). Conclusion: The hospitality industry is facing a formidable set of challenges at present. Certain challenges are relatively new and digital in nature. The rise of digital commerce, the growing influence of mobile an social media and an overall decline in the brand loyalty are the present trends in the hotel industry. Therefore, more than planners, organisers or controllers, the managers need to be leaders who need to trust their instincts and lead from the front. The realities of the hotel industry scenario need to be clear to the manager for him to effectively lead the organisation he helms. References: Li, X., Sanders, K., Frenkel, S. (2012). How leadermember exchange, work engagement and HRM consistency explain Chinese luxury hotel employees job performance.International Journal of Hospitality Management,31(4), 1059-1066. Solnet, D., Kralj, A., Kandampully, J. (2012). Generation Y employees: An examination of work attitude differences.Journal of Applied Management and Entrepreneurship,17(3), 36. Suh, E., West, J. J., Shin, J. (2012). Important competency requirements for managers in the hospitality industry.Journal of hospitality, leisure, sport tourism education,11(2), 101-112.